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Catalog:
Catalogs will be mailed out per client’s request.

Samples:
Samples request must be in writing. Sample will be shipped blank within 24 hours. A charge of EQP plus freight will be applied. Random imprint may be available upon request.

Blank Goods:
Blank goods order must be placed in writing via e-mail or fax. Goods will ship within 24 hours; take into consideration an additional day for trucking. Blank goods returns are subject to a 15% restocking fee.

Pricing: (4R/C 1S/D)
Prices include one color, one location silkscreen Imprint.

Other decoration method is available:
  • Embroidery
  • Deboss/Emboss
  • Photo Image
  • 4-color process
Please call Customer Service for quotation.
**With the exception of closeout items.   

Artwork:

Camera-ready artwork is required; faxed art is not acceptable.

Storage Media: DVD, CD, USB Flash Drive, Email, FTP transfer (for larger files)
Artwork will be accepted digitally from the following programs-(MAC based) :
  • Adobe Illustrator CS 3 
  • Photoshop CS 3 
  • QuarkXpress 6.5 
  • Macromedia's Freehand MX 
  • CorelDraw 11

File Formats: TIFF, EPS, JPEG, and BMP
All fonts must be converted to outlines or included with the file. Forms of artwork not mentioned above or needs touch up will be subject to a charge of $50.00(U) per hour. Please call Customer Service for a quotation. 

Email For Artwork:  art@banaka.net
Emailed artwork must be referenced with your purchase order #. Also include company name, phone #, and contact name in the email to ensure quicker turnaround.

Ordering Information
All orders must be submitted in writing via fax or email. Please provide the following information for accurate service:
- item number, item color, and quantity
- imprint location and imprint color
- requested delivery date, delivery address, and shipping method

Screen & Setup Charge
$50.00(U) per color, per design or location (based on camera ready artwork).

Additional Color Run Charge
Please call Customer Service for quotation.

PMS Match
$27.00(U) We will make every effort to match as close as possible. Exact color match is not guaranteed.

Type Setting Charge
$20.00(U) minimum charge. Please call Customer Service for quotation.

Print Size
All artwork submitted will be either enlarged or reduced to fit the best imprint size, unless otherwise specified by customer.

Proofs: 
We acknowledge all orders with an email/fax paper proof unless specified by customer.
- Paper Proofs: no charge. Paper proofs must be signed and returned to factory prior to actual production. Failure in returning the paper proof promptly may delay your order's delivery date.

-Pre-production Proof: $25.00(U) per color/location. Pre-production sample will be shipped via overnight courier unless specified by customer. Please allow a lead-time of 2-3 days for pre-production. USE BANAKA unit price & decorating fee


Repeat Orders:

All repeat orders must be submitted in writing via fax or email. Please reference previous invoice or purchase order number to retrieve artwork. Art will be held on file for up to 24 months.
- Reset-Up Charge: $20.00(U) per color per location.

Less Than Minimum:
Minimum order quantity is 6 0 pcs. A charge of $27.00(U) will incur for orders below minimum and no order less than 25 pcs.

Changes On Orders:
All changes on orders must be requested in writing before actual production. Verbal changes are not accepted.

Cancellations:
All orders are considered firm. Cancellations will be accepted only if order has not been printed. Cancellations must be in writing. Verbal cancellations will not be acceptable. 15% restocking fee may apply. Overseas/custom orders are considered firm after paper proof approval ~ no cancellations will be accepted.

Shipping Information
FOB City of Industry, CA 91745

All shipment will be shipped by UPS or Federal Express via ground service unless specified by customer. 

Standard Lead Time
5-7 working days after artwork or pre-production sample approval.

Rush Charges
We will make every attempt to meet your need without incurring additional charges. Air delivery may be required on deadline orders. Please call Customer Service for confirmation.

COD Or Drop Shipments:
$8.00(U) per location, per release. Drop shipment information must be received prior to production or delays may occur.

Packaging:
bulk unless specified by customer. Special packing ~ re-poly bag: $0.30(U) /pc

Over/Under Runs:
We reserve the right to ship under or over by 3% and bill accordingly. In case of an under run of 3% or less, we reserve the right to not print the remaining balance.

California Sales & Use Tax Regulation 1706:
Drop shipments to a California address are subject up to 11.83% Sales and Use Tax. Tax may be exempt if a California’s Resale Permit is presented.

Terms And Conditions:
50% deposit is required for all new accounts, first time orders, and all Overseas/Custom orders. Balance is due upon shipment or approved term. Credit card payment is accepted.

Disclaimer Policy:
Due to circumstances beyond our control, Banaka Inc cannot guarantee continuity of exact shade, color, size, weight, texture, colorfastness or construction of finished goods. Banaka Inc cannot be held liable for delays due to quota, customs, or natural causes. Banaka Inc will make every effort to meet delivery deadlines. Prices are subject to change without notice. Logos appearing on products in this catalog do not represent an endorsement of any certain name, brand, or product. They represent examples of our printing and decoration capabilities only and are not for resale purposes.

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