Terms and Conditions
Payment
Net 15 or 30 days upon credit approval. First orders, custom orders, and large orders will require a 50% deposit and balance will be billed on prepaid, net 15 or 30 days upon credit approval. Payments not received by the due date are subject to 1.5% per month late payment charge.
Order Minimums
All imprinted orders requires as listed in the catalog. Less than minimum orders will be accepted as a charge of $45.00(e).
Classification
4C 1D
F.O.B.
City of Industry, California ***Price are subject to change without notice***
California Sales & Use Tax Regulation 1706:
Drop shipments to a California address are subject to sales and use Tax up to 11.28%. Tax may be exempt if a California Resale Permit is presented.
Order changes
Order changes (quantities, color, artwork, shipping information) result in changes to your original ship date a well asmay additional setup proof charges. If the production has started,the change cannot be accepted.
Cancellations
All order are considered firm and cannot be cancelled without written factory authorization, which will be granted only prior to imprinting or production. Cost of material and labor expended to date will be billed accordingly.
Return
Prior to return, all merchandise requires return authorization from the factory. Unauthorized return will be refused. For decorated products, all claims must be made within 30 days of the original invoice date; the replacement product will be decorated.
Disclaimer
Due to circumstances beyond our control, we cannot guarantee continuity of exact shade, color, size, weight, texture, or construction of finished products. We will make every effort to meet your delivery but we cannot be liable for the inability to ship your products on time due to quotas, customs, union strike, and natural disaster.
Discontinued Products
We will make every effort to keep all items in stock for the life of catalog. Due to production problems beyond our control, we may discontinue an item during the year. If this occurs, we will substitute or upgrade a similar item to accommodate the customer’s need.
Production
Lead Time
After artwork or pre-production approval: Imprint product – the normal production is 7 working days; Embroidery product – the normal production is 10 working days. For blank product, it is within 24 hours.
Rush Service
There is no rush charge, However, if the order requires overtime or other expense, it will be billed accordingly.
Shipping
Unless otherwise request, all shipment are shipped by UPS or Federal Express.
Over/Under Runs
We reseved the right to ship under or over by 3% and bill accordingly. In case of an under run of 3% or less, we reserve the right to not print the remaining balance.
Drop shipments
$8.00(f ) for each location, per release, plus freight charge.
Packaging
Bulk packaging.
Endorsements
Logos appearing on products in this catalog do not represent an endorsement of our products. These imprints are example of our printing & embroidery capability only and are not for sale.